Getting issue with snapshotAsync Fun

• 

  William Thompson

  • Edited April 21, 2022 14:48

  Hi Vikram, can you confirm that your player API is available at window.threekit.player? I just tested your code and your syntax seems okay, which makes me believe your API may not be available there. 

  

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• 

  vikram_s

  • April 21, 2022 16:32

  Sorry, I'm a little confused. Yes we are using and item is loading in the player:
   window.threekit
    .init({
      el: 'player-root',
      onSelectionChange: this.handleItemSelection,
     })
    .then(() => {
      //expose these directly on window for dev convenience
      window.api = window.threekit.api;
      window.configurator = window.threekit.configurator;
   });
  
  

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• 

  William Thompson

  • Edited April 21, 2022 16:36

  If your player API is located at window.threekit.api I believe you will have to use window.threekit.api.snapshotAsync(). If that doesn't work please send me a link to the embed and I will investigate. 

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• 

  vikram_s

  • April 21, 2022 16:54

  Ok let me check once.

  Thanks

   

   

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