Before you do anything else, we encourage you to review our "Getting Ready Guide". This guide has sections covering everything from prepping your data, to ensuring your materials and models are prepped for your project, and identifying your project team.
Your org will be automatically provisioned on the start date of your contract, and an invite will be sent to your designated admin. For security reasons, we ask that your admin add any additional users to your organization. Instructions on how to do so can be found here.
Prior to signing up for our virtual trainer-led sessions, your admin, 3D artists, and developers should complete our self-led training cadence. This will ensure they get the maximum benefit out of our follow-up Q&A sessions.
During your onboarding call, we will review your SOW and the dates associated with each one of your deliverables. Please review your SOW and come prepared to discuss your ability to deliver the requirements on the timeline outlined.
If configuration rules are a part of your project, you can review our Configuration Workbook here. We will answer any of your questions during your onboarding call.