Please be aware there is a known issue with images on the Community. We are working to resolve this issue as quickly as possible. We apologize for the inconvenience. If you need urgent help in the meantime, please reach out to technical support or your Threekit representative.

Why Do We Get Different Measurements Using Box Dimensions?

Comments

2 comments

  • Ian  Drews
    Ian Drews

    Hi Shashi, 
    The only thing that comes to mind is within the model, it's measuring one node, within a scene it's measuring everything in the model asset, including nodes "outside" of the object, but that does seem like unwanted behavior. Would you be able to turn on support access in your org and link it to me here, I can take a look and see if I can figure out whats happening.
    Ian

    0
  • Shashi_Yadav
    Shashi_Yadav

    Hi Ian,
      Thanks for your help, the issue has been resolved.  

     

    0

Please sign in to leave a comment.

Powered by Zendesk