Uncaught (in promise) Error While Embedding The Threekit Player

Aryan Jain

We are receiving this error when we are trying to embed the player in the client site.

//The asset id and auth tokens have been slightly modified for security purposes.

Uncaught (in promise) Error: Path not in state: 5 in "3573a835-b54d-4eae-9e3f-111eeedf1c25"

Here is our code: 

<div id="player"></div>
<script>
window
.threekitPlayer({
authToken:"5ee3489a-34c3-4cf3-a908-3906a677c616",
el:document.getElementById("player"),
assetId:"3573a835-b54d-4eae-9e3f-111eeedf1c25",
showConfigurator:false,
showAR:true,
cache: {
maxAge:500,
scope:"v1.0"
}
})
.then(function(player) {
window.player = player;
});
</script>

Comments

1 comment

Date Votes
  • Comment author
    Michael Woelfel

    Hi Aryan Jain, I see you have logged a support case for this issue, I will send follow-up correspondence there and once the problem you are experiencing has been resolved I will post the solution on this forum post as well. 

    0

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