Technical Bug in the Platform

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  Garima

  • October 28, 2021 03:38

  It seems like there is a technical bug. All the configurations applied for today have disappeared. Please see the attached screenshot.

  

  Can you please help us and let us know if there’s a way to retrieve it back?

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  William Thompson

  • October 28, 2021 03:38

  I will dm you for more information.

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  Prashant

  • October 28, 2021 03:38

  this happen sometime. when we write rules, they dont get saved.

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  Garima

  • October 28, 2021 03:39

  Hi Will, Any further updates on this issue?

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  Garima

  • October 28, 2021 03:39

  Yeah. Got it, thanks!

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  Prashant

  • October 28, 2021 03:39

  just on the safer side. slide auto save and save the changes manuualy and the slide back auto save… it work for us.

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  Garima

  • October 28, 2021 03:39

  Alright, thanks for help!

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  William Thompson

  • October 28, 2021 03:39

  Our team investigating the cause, I will have someone update you.

  Please refer to your support case for further updates. I am going to lock this thread.

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