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Technical Bug in the Platform

Garima
It seems like there is a technical bug. All the configurations applied for today have disappeared. Please see the attached screenshot. Can you please help us and let us know if there’s a way to retrieve it back?
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Comments

8 comments

Date Votes
  • Garima
    Garima

    It seems like there is a technical bug. All the configurations applied for today have disappeared. Please see the attached screenshot.

    Can you please help us and let us know if there’s a way to retrieve it back?

    0
  • William Thompson
    William Thompson

    I will dm you for more information.

    0
  • Prashant
    Prashant

    this happen sometime. when we write rules, they dont get saved.

    0
  • Garima
    Garima

    Hi Will, Any further updates on this issue?

    0
  • Garima
    Garima

    Yeah. Got it, thanks!

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  • Prashant
    Prashant

    just on the safer side. slide auto save and save the changes manuualy and the slide back auto save… it work for us.

    0
  • Garima
    Garima

    Alright, thanks for help!

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  • William Thompson
    William Thompson

    Our team investigating the cause, I will have someone update you.

    Please refer to your support case for further updates. I am going to lock this thread.

    0

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