Milestone Signoff / Project Acceptance Document
Objective: Ensure customer confirmation of milestone/project completion
After a project is complete, we must send the customer a PDF via DocuSign agreeing that the milestone/project has been accepted and completed per the SOW.
Inform customer that no signature or response after 5 business days will assume milestone/project has been completed.
Make a copy of the Acceptance Form TEMPLATE, move the copy to the appropriate Google Drive project folder, and fill in the details in blue. Then make a PDF of the document and send it via Docusign.
This document must be sent immediately after written or verbal confirmation that every task in SOW or related change order(s) has been completed.