# Threekit Sign-in

When invited to a Threekit Organization, expect to receive a noreply email.&#x20;

For security purposes, these emails will show the checkmark and Threekit logo in the From field of the email, as shown in the screenshot below. Most major email clients are currently able to display these. If the email you receive does not contain these markers, then it may not be an authentic Threekit email.

Hit the **Redeem invitation** button to get started.

<img src="/files/K8LuRKKRsxsuJetUMCR9" alt="" width="375">

If this is your first invitation to a Threekit Organization, you will need to Sign-up, then create a username and password.

![](/files/wUjclEnkCV7gEg52S3yI)

### Logging In with a Verified account

After creating a user name and password, subsequent logins will take place via the login page.

<img src="/files/Cfe2Xjy6pCBep2lfF6zI" alt="" width="375">

Members of multiple organizations:If you are a member of multiple Threekit Organizations, you will return to the organization you were most recently logged into when logging back in.

#### &#x20;

### Resetting your Password

To Reset your password click the **Forgot password?** button on the login page. An email containing instructions to complete the reset will be sent to the requesting user.

### Login Lockout

**Login lockout** has been added to protect accounts from brute-force attackers. Users are given feedback when they fail to log in:<br>

<figure><img src="/files/gw4FxrtMPCoJ5KTCUbLT" alt="" width="494"><figcaption></figcaption></figure>

If a login fails five times, the account will be locked for 30 minutes<br>

<figure><img src="/files/kDLbhn0PcNKSmvOXwXqj" alt="" width="468"><figcaption></figcaption></figure>

Organization Administrators can see locked accounts and unlock them:<br>

<figure><img src="/files/3T2oCvadsTlqTfgWU6nJ" alt=""><figcaption></figcaption></figure>

Administrators can unlock members so that the user can try again or reset their passwords:<br>

<figure><img src="/files/1pccGlTrKlGlRxoNzkRa" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://community.threekit.com/platform-documentation/catalog-2.0-docs/org-setup/admin-and-security/users-and-permissions/threekit-sign-in.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
