Uncaught (in promise) Error While Embedding The Threekit Player

Aryan Jain

• February 13, 2022 10:30

We are receiving this error when we are trying to embed the player in the client site.

//The asset id and auth tokens have been slightly modified for security purposes.

Uncaught (in promise) Error: Path not in state: 5 in "3573a835-b54d-4eae-9e3f-111eeedf1c25"

Here is our code: 

<div id="player"></div>

<script src="https://preview.threekit.com/app/js/threekit-player.js"></script>

<script>

window

.threekitPlayer({

authToken:"5ee3489a-34c3-4cf3-a908-3906a677c616",

el:document.getElementById("player"),

assetId:"3573a835-b54d-4eae-9e3f-111eeedf1c25",

showConfigurator:false,

showAR:true,

cache: {

maxAge:500,

scope:"v1.0"

}

})

.then(function(player) {

window.player = player;

});

</script>

0

• 

  Michael Woelfel

  • February 14, 2022 21:42

  Hi Aryan Jain, I see you have logged a support case for this issue, I will send follow-up correspondence there and once the problem you are experiencing has been resolved I will post the solution on this forum post as well. 

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