Materials look significantly different in preview and admin-fts version despite having the same settings

andrewq

The top image is a material on our preview site. The bottom image is on the admin site. Is there some mipmapping setting that's different on one org and not the other? I don't know what would cause this if they have the exact same data. This is a WebGL asset.

Let me know what might be the problem!

Comments

3 comments

Date Votes
  • Comment author
    Michael Woelfel

    Hi andrewq, It appears that there could be a difference in your org's webGL roughness settings - I suggest logging a case with our support team in order to make sure the parameters are adjusted to the correct settings for both orgs

    1
  • Comment author
    andrewq

    Thanks!

    0
  • Comment author
    Kiefer Uuksulainen

    Further responding here, this can be adjusted in [Org] > Settings > Features > WebGL Roughness

    By selecting either Compression Type: Legacy - Legacy Roughness or glTF 2 - glTF 2 Roughness.

    0

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